Cancelling your subscription

To cancel your subscription, please follow these step-by-step instructions :

1. Navigate to the settings tab within your account.
2. Find and select "Subscription."

3. Click on "Manage Plan." This action will redirect you to your Stripe payment portal.



4. Within the portal, you'll have the option to either update your plan or cancel it.


5. If you choose to cancel, follow the prompts to confirm your cancellation.

FAQ

-  Can I delete my account? 

Once your account is deactivated, it will no longer be active. However, you will still have access to your session history for 30 days from the date of your last generated session.

After 30 days — or if sessions are manually deleted — your session data will no longer be available. At that point, your account will remain inactive with no access to previously stored information.

If you are on a trial account you do not need to worry about account deletion-  you will not be activated after the trial period. 

If you encounter any issues during this process or have further questions, please don't hesitate to contact us at [e-mail].